FAQ
Frequently asked questions
Confirmed details and items that still need checking are clearly separated.
Can I reserve a table?
Yes. Reservations are accepted through our official LINE account or by phone.
Can I order on LINE?
Yes. Takeaway orders are accepted through our official LINE account or by phone.
Is takeaway available?
Yes. You can place a takeaway order through our official LINE account or by phone.
Is parking available?
Shared parking is available, with ample spaces for customers arriving by car.
Can I drive from Chikugo?
Yes. You can drive from Chikugo, and ample shared parking is available. Please check Google Maps for the best route.
Can I visit with children?
Families with children are very welcome. Strollers are welcome, and children’s chairs are available.
Can I bring a stroller?
Yes. Strollers are welcome, and children’s chairs are available.
Which payment methods are accepted?
Cash, major credit cards, supported QR payments and e-money are accepted.
Can you accommodate allergies?
We may be able to omit certain ingredients if contacted through LINE or by phone before your visit. However, all food is prepared in the same kitchen with shared utensils, so we cannot guarantee the complete removal of allergens or prevent cross-contact. Guests with severe allergies should put safety first and make the final decision themselves.
Is shaved ice available year-round?
Yes. Our Taiwanese-style shaved ice is available throughout the year.
When is the restaurant busiest?
The restaurant is often busiest from 11:00 a.m. to 2:00 p.m. on weekends and public holidays. We recommend reserving in advance through our official LINE account or by phone.
Do you offer evening service?
Evening service after 6:00 p.m. is available by reservation only for groups of five or more. Please reserve at least three days in advance by official LINE or phone. Last order is at 8:00 p.m. and closing time is 9:00 p.m.